Politique de confidentialité
Privacy Policy
At CHROMEN, your privacy matters to us.
This Privacy Policy explains how your personal information is collected, used and protected when you visit our website or place an order.
Information We Collect
We may collect the following information:
• Full name
• Shipping and billing address
• Email address
• Phone number
• Payment information
• Device and browser information
• Order history and website activity
How We Use Your Information
Your information may be used to:
• Process and fulfil orders
• Provide customer support
• Send tracking updates and confirmations
• Improve our website and shopping experience
• Prevent fraudulent transactions
• Send marketing emails if you have subscribed
Payment Information
All payments are processed securely through trusted third party payment providers.
CHROMEN does not store your full payment card information.
Cookies
Our website uses cookies to improve functionality, analyse traffic and personalise your experience.
You can disable cookies through your browser settings at any time.
Sharing Your Information
We may share necessary information with trusted third party services such as:
• Payment providers
• Shipping carriers
• Analytics platforms
• Email marketing services
• Fraud prevention tools
We do not sell your personal information.
Data Protection
We take reasonable measures to protect your information against unauthorised access, misuse or disclosure.
However, no online transmission or storage system can be guaranteed to be completely secure.
Your Rights
Depending on your location, you may have the right to:
• Access your personal data
• Request corrections
• Request deletion of your information
• Withdraw consent for marketing communications
To make a request, contact us at:
Changes To This Policy
We may update this Privacy Policy from time to time.
Any changes will be published on this page.
Contact
For privacy related enquiries, contact us at: